Best ISP?

[monkeyjam]

I am currently on Orange, who hav excelent privacy and throlling policies, bu their service is rubbish. I was woundering, does anyone have any reccomendations for ISP that have good service & privacy policies?

[omegaxi]

I use http://www.adsl24.co.uk/ and I'm fairly happy with the service, however they are resellers for entanet which can kinda mean they are at entanet's mercy some times. It also depends on how much you download during the day since they have seperate bandwith allowances for peak and off peak periods. At the moment I'm paying around £20 a month for 30Gb peak and 300Gb off peak.

[s_parkly]

I have it on fairly good authority (but not yet from personal experience) that there is no throttling at all on Sky's LLU services. If you don't already know, you can have their max package for £10 if you subscribe to Sky TV and Sky Talk. My service starts in a few days, so I might be able to verify this then.

[rancidpunk]

I'm with vigin but that's not a recommendation. I get about 18 instead of the supposed 20mb download speed. However as far as privacy is concerned they gave out all our personal details after a court order without fighting it or even letting us know. Here is a link to the whole story if anyones interested, http://www.p2pfreak.com/forum/torrent-s ... orlds.html
p.s. all the other isp's did the same

[johnathanphan]

Rancipunk - The people in that thread need to be contacted. We need to make plans to provide legal advise or setup a web-page with legal advise in there situation.

They are like our MP's, they don't have any idea what bittorent is or the bull---- the lawyers are trying to pull.

There is a white paper on the legality and accuracy of IP tracking of packets for bittorent. Several academics studied and tested the techniques used by cooperations to find the IP address of the supposed sharer of a file.

There are several common answers to it.

1> A hacker has hijacked my computer to perform the sharing.
2> Tracking techniques are faulty, a lot of the have been shown to flag IP address used by HP printers as sharers because the packets are similar.
3> It's a scare tactic in most cases. The value of the loss as shown in the fine is no where near as low as that if a person was to share a file to millions of people. There low cost but high enough to make you regret it is due to getting people to conform.

[rancidpunk]

They did have a good website up called beingscammed.com but the lawyers got him to shut it down. Some of the others on the forum and this one http://www.slyck.com/forums/viewtopic.p ... start=3700 have put up temporary sites til they get a new one going with a less slanderous name. Most of the worried ones don't even seem to know what a torrent is but the files being monitored by those twats at logistep are still up on tpb so they may well still be harvesting ip's from UK. I know the torrents are genuine uploads but they just seem to target the most popular for that specific game>

[johnathanphan]

Paper for clause 2 > http://dmca.cs.washington.edu/

[gavman]

I am with Virgin Media 20 Meg cable service and although it's not as good as it could be, i really couldnt go back to adsl unless I really had to.

Although if Phorm goes ahead then I will have to reconsider my position.

[rancidpunk]

Phorm may inadvertently turn out to be the best way to raise awareness of how our right to privacy is being slowly taken away from us.

[ahdkaw]

Zen Internet are a great little ISP, but you need to be on a BT line so the speeds aren't anything compared to cable. But they are very good. Excellent stability, reasonable speeds, and top-notch technical support.

[patrick]

Zen Internet are a great little ISP, but you need to be on a BT line so the speeds aren't anything compared to cable. But they are very good. Excellent stability, reasonable speeds, and top-notch technical support.

BT? the top-notch technical support team doesn't exist for me. They ask questions such as "Is your computer switched on?" and "are you sure you typed in your correct password", though yes, the uptime is super!

[ahdkaw]

BT? the top-notch technical support team doesn't exist for me. They ask questions such as "Is your computer switched on?" and "are you sure you typed in your correct password", though yes, the uptime is super!

Ugh no! You clearly misunderstood me. The internet access is provided over copper wires which are owned by BT. You can then unbundle your line to a third party ISP who passes line rental charges onto BT (@ £50 per unbundle - or every time you change ISPs on your BT line).

Zen Internet have fantastic Tech Support, not BT. Talking to BT is like talking to Virgin. IE: I have rung Virgin many times over my connection drop issues (which the engineer showed to me that all my hardware was fine and it's an external issue to my property - in other words, "Not My Hardware!").

Now then after repeating all this to Virgin Tech Support they say, "yes," "yes," "yes," and then proceed to ask, "Can you please check your router settings?" Either that or they send me another engineer, or router, or cable modem (total pieces of hardware sent by Virgin to "fix" my problem? A total of 6 items). And of course, it's still not fixed.

But then I come to expect this when Tech Support is based in Mumbai, India and they have no access to anyone outside their own building.

[darkstar516]

im currently on sky, because if we got their broadband and talk package, we could afford sky HD, im on 3mb connection, and im getting roughly that.
Previously i was with a small firm called Nildram, in which i had roughly the same connection speed, but their customer service is impeccable it has to be said, i think that they are owned by pipex, who are owned by tiscali

[sharkz]

I'm currently on Virgin. They can be a bit slow at times (even on 20mb) and they thottle my connection loads but free usenet and occasional spurts of 1mb a sec downloads keeps me on it

[andrewtindall]

I'm on BT, I don't think I really need to expand on how bad they are...

[turix]

Currently i am on Virgin Media 20Mb Cable, i would not recommend it from either a performance or privacy stand point.

The throttles improssed on the connections are unrealistic for the speed of the connection, luckily i am somewhat nocturnal as such that rarley affect me.

Also the connection ratio appears to be much lower than advertised in my area, at peak times im lucky to get any more than 1/2 mb with very high (400ms+) pings to even london based locations.

And Virgin are well known for cooperating with anti-piracy companies and they're customer service has been less than helpful with all queries.

Although i am being upgraded to the 50Mb package tomorrow (today ) so ill see how it is after that.

[sharkz]

Currently i am on Virgin Media 20Mb Cable, i would not recommend it from either a performance or privacy stand point.

The throttles improssed on the connections are unrealistic for the speed of the connection, luckily i am somewhat nocturnal as such that rarley affect me.

Also the connection ratio appears to be much lower than advertised in my area, at peak times im lucky to get any more than 1/2 mb with very high (400ms+) pings to even london based locations.

And Virgin are well known for cooperating with anti-piracy companies and they're customer service has been less than helpful with all queries.

Although i am being upgraded to the 50Mb package tomorrow (today ) so ill see how it is after that.

Turix speaks truth. Only yesterday i somehow managed to get 2mb/s on usenet without any throttling. Wish 50mb was in my area

[darkstar516]

my lovely lovely internet speed



bearing in mind i live about 60 miles away from manchester

[freshlysqueezedcynic]

Now then after repeating all this to Virgin Tech Support they say, "yes," "yes," "yes," and then proceed to ask, "Can you please check your router settings?" Either that or they send me another engineer, or router, or cable modem (total pieces of hardware sent by Virgin to "fix" my problem? A total of 6 items). And of course, it's still not fixed.

God, I know what you mean. I was trying to get a wireless network set up and called them; it took me hours to get it through to the tech support that I had already done what she kept asking me to do, that I knew where the fault was, and that I was asking for help there.

So she asked me to to do the whole "is the modem switched on" crap again. I swear to God I was so angry I could have headbutted a shark.

[sharkz]

So she asked me to to do the whole "is the modem switched on" crap again. I swear to God I was so angry I could have headbutted a shark.

Please don't